RUFINE · 10 October 2026
Delete your Rufine account
You can permanently delete your Rufine account and associated data from the app or the account-deletion website.
In the app
Open Settings → Delete account, read the explanation, then type DELETE to confirm. Signing out or uninstalling the app does not delete your account.
Without the app
Use the phone verification form on the public account-deletion website (rufine.bugbug.in/legal/delete-account.html). Verify the SMS code sent to your registered number and your two-step PIN if enabled, then confirm deletion. You do not need to reinstall the app. If you cannot access your number, contact support for identity verification; never send support your password, PIN or SMS codes.
What is deleted
Your profile details, authentication sessions, contacts, settings, server-side messages you sent, status updates and owned media records are deleted. Files are queued for removal, with retries if storage is unavailable. Already downloaded copies and exports on other people’s devices cannot be recalled. Safety reports may remain during an open investigation and for up to 180 days after resolution. Any retained infrastructure logs and backups are restricted to security, disaster recovery and legal obligations. Contact us for the applicable retention period.
Contact
Contact Rufine at connectbugbug@gmail.com for support, privacy requests and safety concerns.