RUFINE · 10 October 2026
Terms of Service
These terms govern your use of Rufine, provided by Rufine. Read the Privacy Policy together with these terms.
Eligibility and account
You must be at least 13 and meet the minimum legal age in your country. If you are not legally able to agree on your own, a parent or legal guardian must agree where allowed by law. Use a phone number you control and accurate account information. Keep your device, sign-in codes and two-step PIN secure. Do not share verification codes.
Your communications
You keep ownership of content you send. You give Rufine the limited permission needed to transmit, store and process that content to operate the service. Only share material you have the right to share. You are responsible for your conduct, group invitations and communications. Other users can retain copies even after you delete content.
Unacceptable use
Do not use Rufine for harassment, threats, hate, scams, impersonation, spam, malware, unauthorized data collection, infringement, or illegal activity. Child sexual abuse and exploitation, grooming, sexual content involving minors, trafficking and facilitation of these activities are prohibited. Do not evade blocks or suspensions, attack the service, or access another person’s account without authorization.
Reporting and enforcement
Use Report and Block on a user profile to raise a concern or stop contact. Reports include your reason and relevant account identifiers. When you report a message, the app can also send decrypted copies of selected recent messages from that sender to the moderation team. This is a user-initiated disclosure of encrypted content. We review reports, may restrict or suspend accounts, remove content accessible to us, and cooperate with lawful requests. Contact support to challenge an account restriction. Never upload or forward illegal child-abuse material as evidence.
Calls are not emergency services
Rufine is not a replacement for your telephone provider and cannot connect you to emergency services. Use your local emergency telephone number for urgent assistance. An internet connection is required; your provider’s data or SMS charges may apply.
Availability and security
Features may change, be interrupted or become unavailable. Encryption protects supported content between participating devices but does not protect against compromised devices, recipients sharing content or account metadata needed to operate the service. New devices may not receive earlier message history. Do not rely on Rufine as your sole copy of important information.
Ending your use
You can stop using Rufine and delete your account in Settings or on the public Delete account page. Uninstalling the app alone does not delete your account. We may restrict access for serious or repeated violations, legal obligations or threats to the service. Data handling after deletion is described in the Privacy Policy.
Responsibility and applicable rights
To the extent permitted by applicable law, the service is provided as available without a promise of uninterrupted or error-free operation. Nothing in these terms excludes non-excludable consumer rights, liability that cannot lawfully be limited, or your right to use courts and regulators available under applicable law. These terms are subject to the laws and mandatory protections applicable to you.
Updates and contact
Material changes to these terms will be communicated where appropriate. Continued use after notified changes take effect is subject to the updated terms. Contact Rufine at connectbugbug@gmail.com for support, privacy requests and safety concerns.